Refund policy

At My Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns: You have 7 days from the date of delivery to request a return. To be eligible, the item must be unused, undamaged, and in its original packaging with all accessories included.

Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

Cancellations: Orders can be cancelled within 24 hours of placing the order. Once the order is shipped, cancellations will not be accepted.

Damaged or Wrong Items: If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve it immediately.

Contact Us: For any return or refund queries, please reach out to us through our store's contact page.